Alternate Media Workflow
It is important to respect the student's preference and provide the most accessible version possible, which may involve converting files or providing additional support. A typical request cycle is:
- Notification sent out at least four weeks in advance of the start of classes to students approved by DSPS for alternate media services to submit alternate format requests
- A student makes a request for materials in alternate format.
- The request is added to a database or spreadsheet for tracking purposes.
- Missing information is completed on the request (i.e. publisher name, copyright date, edition number, etc.).
- Materials are requested or acquired from the publisher or other source (e.g., ATPC).
- Materials are received from publisher or other source.
- Materials are converted and processed into accessible format for the student.
- Materials are delivered to student.
- The alternate media specialist completes record keeping by recording production metrics and delivery information.
Examples of Alternate Media
Some examples of alternate media include:
PDF, Word, EPUB
PDFs
PDFs are the most common file type created by a publisher or from scanning the hard copy version of the textbook, and may be the format most often provided to a student. Almost every alternate format conversion process of a textbook starts with a PDF copy.
PDFs have the advantage of looking exactly like the printed textbook, in most cases, including all graphics, visible page numbers, and all sections of the book included in one file. This is very helpful to the person who will be remediating these types of files.
Sometimes, the PDF from the publisher is of sufficient quality to send to the student, with only a few small changes. The single file may need to be separated into multiple files all representing the sections or chapters of the textbook. Additionally, the publisher may have sent PDF versions containing strange file names or print-proof documents that require further editing and need to be changed. Such issues requires minimal time to remediate. For other PDFs, there is a need to rearrange the text in order to work correctly with a Text-to-Speech (TTS) readers. This requires more extensive editing, specifying a reading order, and removing non-text items from reading out loud.
Depending on the amount of remediation needed for a PDF file, it may be best to convert it to another file type, usually, Microsoft Word. Working in Microsoft Word is easier to manipulate and correct the text content as you can leverage the capabilities of a word-processing application.
Microsoft Word
Microsoft Word is one of the most accessible formats for alternate media if formatted properly. In addition, well-formatted MS Word files can be transformed into braille or converted into audio files or other electronic formats. Microsoft Word files have the advantage of being able to be enlarged or reduced in size and printed out in large size without pixelating.
For alternate media workflows, Microsoft Word files tend to be created from a PDF that has been run through an Optical Character Recognition Program (OCR), like Omnipage or Abbyy Finereader. OCR extracts text into a text-based document that you can then edit for formatting and appearance.
In addition, Microsoft Word files can be a good starting point when creating accessible math or STEM content. Various MS Word plug-ins, such as MathType, allow you to create math equations that can be read by compatible screen readers, and other TTS programs and apps. Those same math-encoded files can be saved in a braille-ready format for use with braille displays or sent to emboss in hard-copy braille on an embosser.
ePub
The ePub format has been more widely adopted by publishers and can be read by screen readers and several types of TTS apps and programs but does require a compatible ePub reader. ePubs are relatively new, and while there are standards for the production of accessible ePubs, not all ePubs are created equal. Further development of the ePub standard should bring about wider use of the format by persons with disabilities. Currently, while it is possible to create math in the ePub format, such content is not spoken accurately in ePub readers.
Braille
Braille stands as a pivotal alternate media for students with visual impairments, enabling them to access education, information, and independence. This tactile writing system, developed by Louis Braille in the 19th century, allows students to read and write through raised dots representing letters, numbers, and symbols. Braille has also evolved with technology, integrating with electronic braille displays and assistive devices, enhancing access to digital information. To transform documents into braille, software is used to transcribe the content, followed by embossing it onto paper using a specialized printer for embossing braille characters into the paper's surface.
Large print
Large print materials are crucial for students with vision impairments. These students typically have low vision or visual acuity challenges, making standard-sized text difficult or impossible to read. Large print provides a solution by offering text that is significantly larger and easier to discern. It allows students to access textbooks, worksheets, and other educational materials independently, promoting inclusivity in the classroom. Moreover, large print materials often include enhanced color contrast and clear fonts, further aiding students in navigating and comprehending printed information, ultimately ensuring equitable access to educational content.
Tactile Graphics
Tactile graphics are a vital component of alternate media for students with vision impairments. These students often struggle to comprehend visual content presented in traditional formats, such as diagrams, charts, and maps. Tactile graphics bridge this accessibility gap by converting visual information into tactile representations, typically through embossed or raised surfaces that students can touch and explore with their fingers. This enables them to gain a tactile understanding of complex subjects, enhancing their comprehension of various academic disciplines like mathematics, science, and geography.
The American Printing House for the Blind has a free Tactile Graphics Image Library where images are prepared and ready to be downloaded to create tactile graphics.
Legal Requirements and Guidelines
Section 504 of the Rehabilitation Act of 1973 is federal civil rights legislation prohibiting discrimination on the basis of disability in programs conducted by federal agencies, in programs receiving federal financial assistance, in federal employment, and in the employment practices of federal contractors. The Americans with Disabilities Act of 1990, and amended in 2008, is a civil rights law with Title II of the ADA applying to local public entities, such as school districts, city, county, and state entities. Both Section 504 and Title II of the ADA establish institutional obligations to not discriminate against individuals with disabilities and that an individual with a disability shall not be excluded from participation in or be denied the benefits of an institution’s services, programs or activities.
In 1999, the California State Assembly passed and updated Section 67302 of the California Education Code. This section ensured that California public higher education institutions could obtain electronic instructional materials from publishers. Several key aspects of the code, include:
- That the university, college, or campus has purchased the printed instructional material for use by a student with a disability or that a student with a disability has purchased the material.
- That the student has a disability that prevents him or her from using standard instructional materials.
That the printed instructional material is for use by the student in connection with a course in which he or she is registered or enrolled.
Alternate Media Guidelines
These guidelines have been developed by the California Community Colleges Chancellor’s Office and in collaboration with various Alternate Media Workgroups to provide guidance and direction for producing documents in alternate formats for students with disabilities.
The Addendum is the most recent information to provide guidance clarifying the timeliness of producing alternate media, the student request process, and providing specifics on monitoring college performance related to this task.
- Addendum to Guidelines for Producing Instructional and Other Printed Materials in Alternate Media (July, 2018) [PDF]
- Guidelines for Producing Instructional and Other Printed Materials in Alternate Media for Persons with Disabilities (April, 2000) [PDF]
- Distance Education Accessibility Guidelines (2011) [PDF]
Alternate Media
The term alternate media or alternate format is the provision of academic and instructional materials in a format that supports access for a student with a disability that impacts their ability to read printed content. Alternate media and alternate format are terms that are used interchangeably.
Some best practices to streamlining the production of alternate formats include:
- Adopting accessible instructional materials that can be more easily converted into alternate formats.
- Identifying textbooks well in advance of campus bookstore deadlines
- Notifying students to submit alternate format requests as early as possible.
Learn more about:
- Legal Requirements & Guidelines
- Alternate Media Workflow
- Alternate Format Databases
- Recommended Hardware & Software
- The CCC Document Converter
Web Developer Tutorial Videos
Creating accessible web content generally involves following best practices and techniques to support access and engagement. The following video tutorials are intended to highlight these techniques that will support accessibility for a wide audience. Averaging 3-5 minutes in length, these videos are published under a Creative Commons Attribution 4.0 International License and may be repurposed to meet the unique needs of educational institutions. Please note that all videos link to YouTube.
- Well-formed and Valid Markup
- HTML Headings
- SourceOrder vs DisplayOrder vs KeyboardFocusOrder
- Keyboard Focus
- Accessible Form Instructions
- Explicit and Implicit Form Labels
- Identifying Required Form Fields
- Using the Fieldset and Legend Elements
- Checkboxes and Radio Buttons
- Error Messages in Forms
- What Is Aria And Why Use It
- Aria-labelledby vs. Aria-describedby vs. Aria-label
- Aria Landmark Roles
- How Not To Use Aria
- Using Aria-live
- Accessible Timeouts
Evaluating Web Content
Evaluating web content for accessibility should involve a combination of automated tests and manual evaluations. For example, while automated tests can identify if there is an accessibility violation at a technical level (e.g., missing alternate text for images), such automated tests cannot accurately assess the quality of the alternate text when such information is included. Evaluating a website for accessibility requires attention to both automated and manual accessibility tests to ensure all individuals with disabilities have equitable access to information.
Automated Testing
Automated tests may include the use of enterprise accessibility tools or web browser testing tools to evaluate the technical accessibility issues of a website or web-application. Automated testing covers approximately 20-30% of accessibility tests and therefore should not be relied upon for an accurate evaluation of a website’s accessibility. Automated testing can be used during the development process and discovered issues should be resolved prior to manual testing.
Some automated tools offer accessibility monitoring for large organizations. These enterprise tools perform large-scale assessments by scanning and reporting on accessibility issues of websites in an organization. The CCC Technology Center has acquired a license for the Pope Tech Website Scanning Tool to assist colleges in monitoring and evaluating public-facing websites for accessibility issues.
Manual Testing
Manual (or human) testing evaluates a website or web-application using a combination of keyboard-only interactions, assistive computer technologies, and web browser plug-ins to ascertain the functional accessibility of the site. Because it is a resource-intensive process, it is not feasible to manually test every single page of a large website. However, focusing on certain pages where manual tests are applied can streamline the evaluation process. For example, manual accessibility testing could be performed on the following types of pages:
- Site templates
- Representational content pages
- Interactive forms
- Dynamic content pages
- Dialog modals and alerts
- Key entry and exit pages (including account login and recovery pages)
- Help and assistance pages
Another option is to use website analytics to identify the pages that receive the most visits and traffic and prioritize that content for manual accessibility testing. This can aid in remediating the pages that site visitors use most often.
The CCC Accessibility Center has created a Website Manual Accessibility Checklist (.docx) to assist the CCC system in performing manual evaluations.