Assistive Technology
Assistive technology is a generic term that includes a variety of products, devices, and software applications used by individuals with disabilities to participate and interact with the world around them.
The Individuals with Disabilities Education Act (IDEA), §300.5, defines assistive technology as:
"any item, piece of equipment, or product system, whether acquired commercially off the shelf, modified, or customized, that is used to increase, maintain, or improve the functional capabilities of a child with a disability. The term does not include a medical device that is surgically implanted, or the replacement of such device."
Assistive technology may also consist of both “low tech” and “high tech” solutions, depending on the needs of the student and the nature of the interaction. Using on-screen magnifiers or text-to-speech solutions built in to computer operating systems can provide students with some functionality. For students who require additional support, third-party applications can often extend and improve upon the level of access needed.
More recently, the increased prevalence of mobile devices and apps allows for greater personalization of such devices for individuals with disabilities. This has resulted in a shift from institutions dictating the type of assistive technologies a student would use to a student advocating the assistive technology solution that works best for their needs. The opportunity to customize an individual device offers a student greater independence and autonomy when engaging with the campus community.
Assistive Technology Tools
Tool Name | App Types | Intended Audience | Free or Paid | Platforms |
---|---|---|---|---|
Natural Reader | Text-to-Speech | Dyslexia, Visual Impairments | Both | Windows, Web, Chrome Extension, iOS, Android |
Kurzweil 3000 | Text-to-Speech, OCR | Dyslexia, Learning Disabilities, Visual Impairments | Paid |
Windows, macOS Read the Web extension for Chrome, Firefox, and Edge |
Glean | Note-taking | Students with Various Disabilities | Paid | Web, iOS, Android |
Otter.Ai | Speech Recognition, Transcription, Note-taking | Students with Various Disabilities | Both | Web, Chrome Extension, iOS, Android |
Dragon Professional 16 | Speech Recognition | Mobility Impairments, Learning Disabilities | Paid | iOS, Android |
Dragon Anywhere | Speech Recognition | Mobility Impairments, Learning Disabilities | Paid | Windows |
NVDA | Screen Reader | Blind or Visually Impaired | Free | Windows |
JAWS | Screen Reader | Blind or Visually Impaired | Paid | Windows |
ZoomText | Screen Magnification, Screen Reading | Low Vision | Paid | Windows |
Fusion (JAWS+ZoomText) | Screen Reader, Magnification, Voice Control | Blind or Low Vision | Paid | Windows |
Refreshable Braille Display | Braille Output | Blind or Visually Impaired | Paid | Windows, macOS, Linux, Mobile |
Learn more about the assistive technology built-in to the most common Operating Systems
Recommended Hardware and Software for Alternate Media Production
Here is a list of essential software and hardware an alternate media specialist needs to produce material for students with print disabilities. Alternate media specialists will need a computer with more processing power, RAM, local storage, and dedicated graphics than a standard office worker's desktop configuration. This is because the software and hardware used to create alternate media is often more demanding than the software and hardware used for general office tasks. Work with your IT to purchase an appropriate workstation.
- Adobe Acrobat Professional
- ABBYY FineReader
- Microsoft Word
- Duxbury Braille Translator (DBT)
- Your campus's Literacy Software (ex. Kurzweil 3000)
- Braille embosser
- High Speed Production Scanner
Alternate Media Workflow
It is important to respect the student's preference and provide the most accessible version possible, which may involve converting files or providing additional support. A typical request cycle is:
- Notification sent out at least four weeks in advance of the start of classes to students approved by DSPS for alternate media services to submit alternate format requests
- A student makes a request for materials in alternate format.
- The request is added to a database or spreadsheet for tracking purposes.
- Missing information is completed on the request (i.e. publisher name, copyright date, edition number, etc.).
- Materials are requested or acquired from the publisher or other source (e.g., ATPC).
- Materials are received from publisher or other source.
- Materials are converted and processed into accessible format for the student.
- Materials are delivered to student.
- The alternate media specialist completes record keeping by recording production metrics and delivery information.
Examples of Alternate Media
Some examples of alternate media include:
PDF, Word, EPUB
PDFs
PDFs are the most common file type created by a publisher or from scanning the hard copy version of the textbook, and may be the format most often provided to a student. Almost every alternate format conversion process of a textbook starts with a PDF copy.
PDFs have the advantage of looking exactly like the printed textbook, in most cases, including all graphics, visible page numbers, and all sections of the book included in one file. This is very helpful to the person who will be remediating these types of files.
Sometimes, the PDF from the publisher is of sufficient quality to send to the student, with only a few small changes. The single file may need to be separated into multiple files all representing the sections or chapters of the textbook. Additionally, the publisher may have sent PDF versions containing strange file names or print-proof documents that require further editing and need to be changed. Such issues requires minimal time to remediate. For other PDFs, there is a need to rearrange the text in order to work correctly with a Text-to-Speech (TTS) readers. This requires more extensive editing, specifying a reading order, and removing non-text items from reading out loud.
Depending on the amount of remediation needed for a PDF file, it may be best to convert it to another file type, usually, Microsoft Word. Working in Microsoft Word is easier to manipulate and correct the text content as you can leverage the capabilities of a word-processing application.
Microsoft Word
Microsoft Word is one of the most accessible formats for alternate media if formatted properly. In addition, well-formatted MS Word files can be transformed into braille or converted into audio files or other electronic formats. Microsoft Word files have the advantage of being able to be enlarged or reduced in size and printed out in large size without pixelating.
For alternate media workflows, Microsoft Word files tend to be created from a PDF that has been run through an Optical Character Recognition Program (OCR), like Omnipage or Abbyy Finereader. OCR extracts text into a text-based document that you can then edit for formatting and appearance.
In addition, Microsoft Word files can be a good starting point when creating accessible math or STEM content. Various MS Word plug-ins, such as MathType, allow you to create math equations that can be read by compatible screen readers, and other TTS programs and apps. Those same math-encoded files can be saved in a braille-ready format for use with braille displays or sent to emboss in hard-copy braille on an embosser.
ePub
The ePub format has been more widely adopted by publishers and can be read by screen readers and several types of TTS apps and programs but does require a compatible ePub reader. ePubs are relatively new, and while there are standards for the production of accessible ePubs, not all ePubs are created equal. Further development of the ePub standard should bring about wider use of the format by persons with disabilities. Currently, while it is possible to create math in the ePub format, such content is not spoken accurately in ePub readers.
Braille
Braille stands as a pivotal alternate media for students with visual impairments, enabling them to access education, information, and independence. This tactile writing system, developed by Louis Braille in the 19th century, allows students to read and write through raised dots representing letters, numbers, and symbols. Braille has also evolved with technology, integrating with electronic braille displays and assistive devices, enhancing access to digital information. To transform documents into braille, software is used to transcribe the content, followed by embossing it onto paper using a specialized printer for embossing braille characters into the paper's surface.
Large print
Large print materials are crucial for students with vision impairments. These students typically have low vision or visual acuity challenges, making standard-sized text difficult or impossible to read. Large print provides a solution by offering text that is significantly larger and easier to discern. It allows students to access textbooks, worksheets, and other educational materials independently, promoting inclusivity in the classroom. Moreover, large print materials often include enhanced color contrast and clear fonts, further aiding students in navigating and comprehending printed information, ultimately ensuring equitable access to educational content.
Tactile Graphics
Tactile graphics are a vital component of alternate media for students with vision impairments. These students often struggle to comprehend visual content presented in traditional formats, such as diagrams, charts, and maps. Tactile graphics bridge this accessibility gap by converting visual information into tactile representations, typically through embossed or raised surfaces that students can touch and explore with their fingers. This enables them to gain a tactile understanding of complex subjects, enhancing their comprehension of various academic disciplines like mathematics, science, and geography.
The American Printing House for the Blind has a free Tactile Graphics Image Library where images are prepared and ready to be downloaded to create tactile graphics.
Legal Requirements and Guidelines
Section 504 of the Rehabilitation Act of 1973 is federal civil rights legislation prohibiting discrimination on the basis of disability in programs conducted by federal agencies, in programs receiving federal financial assistance, in federal employment, and in the employment practices of federal contractors. The Americans with Disabilities Act of 1990, and amended in 2008, is a civil rights law with Title II of the ADA applying to local public entities, such as school districts, city, county, and state entities. Both Section 504 and Title II of the ADA establish institutional obligations to not discriminate against individuals with disabilities and that an individual with a disability shall not be excluded from participation in or be denied the benefits of an institution’s services, programs or activities.
In 1999, the California State Assembly passed and updated Section 67302 of the California Education Code. This section ensured that California public higher education institutions could obtain electronic instructional materials from publishers. Several key aspects of the code, include:
- That the university, college, or campus has purchased the printed instructional material for use by a student with a disability or that a student with a disability has purchased the material.
- That the student has a disability that prevents him or her from using standard instructional materials.
That the printed instructional material is for use by the student in connection with a course in which he or she is registered or enrolled.
Alternate Media Guidelines
These guidelines have been developed by the California Community Colleges Chancellor’s Office and in collaboration with various Alternate Media Workgroups to provide guidance and direction for producing documents in alternate formats for students with disabilities.
The Addendum is the most recent information to provide guidance clarifying the timeliness of producing alternate media, the student request process, and providing specifics on monitoring college performance related to this task.
- Addendum to Guidelines for Producing Instructional and Other Printed Materials in Alternate Media (July, 2018) [PDF]
- Guidelines for Producing Instructional and Other Printed Materials in Alternate Media for Persons with Disabilities (April, 2000) [PDF]
- Distance Education Accessibility Guidelines (2011) [PDF]