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ACMM Goals and Milestones

The ACMM consists of 89 milestones organized under 7 goals. Further explanation for each goal/milestone is detailed in an Implementation Guide that will be shared with CCC Colleges and Districts that participate in the ACMM implementation.

The organization has developed strategic planning, governance, and reporting structures to advance accessibility maturity levels.

  • 1.1 Develop a process to include accessibility requirements in organizational policies and administrative procedures.
  • 1.2 Develop a process to create and maintain a governance body led by an executive sponsor, has designated members, and meets regularly.
  • 1.3 Develop a process to create and implement an annual plan that outlines specific activities to improve maturity levels of ACMM milestones.
  • 1.4 Develop a process to collect, organize, and submit evidence to support status levels for annual reporting.

The organization has developed processes to ensure educational materials and technology, across all modalities of instruction, conform with current accessibility standards.

Subgoal 2.1 – Educational Materials

  • 2.1.1 Develop a process to create accessible educational documents and communication materials.
  • 2.1.2 Develop a process to evaluate, prioritize, remediate, and replace existing educational documents and communication materials.
  • 2.1.3 Develop a process to create accessible video and audio content for use in education.
  • 2.1.4 Develop a process to evaluate, prioritize, remediate, and replace video and audio content used in education.
  • 2.1.5 Develop a process to evaluate accessibility of eTextbooks and Open Education Resources (OER).
  • 2.1.6 Develop a process to ensure the accessibility of student-facing course content within the LMS or other secured websites used in education.
  • 2.1.7 Develop a process to create, maintain, and update accessibility statements for course content.

Subgoal 2.2 –  Educational Technology

  • 2.2.1 Develop a process to create accessible course templates within the LMS or other secured websites used in education.
  • 2.2.2 Develop a process to evaluate, remediate, and update the accessibility of course templates within the LMS or other secured websites used in education.
  • 2.2.3 Develop a process to evaluate the accessibility of faculty-maintained or third-party websites, publisher tools, courseware, and other Information and Communication Technology (ICT) used in education.
  • 2.2.4 Develop a process to create, maintain, and update accessibility statements for Information and Communication Technology used in education.

The organization has developed processes to ensure websites, applications, and web content conform with current accessibility standards.

Subgoal 3.1 – Web Evaluation, Monitoring, and Remediation

  • 3.1.1 Develop a process to regularly inventory all affiliated websites and applications, including those available from, maintained by, and/or serviced by third parties.
  • 3.1.2 Develop a process to conduct regularly scheduled automated accessibility evaluations for affiliated websites and applications.
  • 3.1.3 Develop a process to conduct regularly scheduled manual accessibility evaluations for affiliated websites and applications.
  • 3.1.4 Develop a process to standardize and distribute accessibility evaluation results to employees/vendors/third parties responsible for remediating websites and applications.
  • 3.1.5 Develop a process to track accessibility issues and feedback reported by end users.
  • 3.1.6 Develop a process to triage, prioritize, and remediate all identified accessibility barriers.
  • 3.1.7 Develop a process to create, maintain, and update accessibility statements for all published websites, applications, and their affiliated digital content.

Subgoal 3.2 – Web Design and Development

  • 3.2.1 Develop a process to integrate accessibility principles in website and application design processes.
  • 3.2.2 Develop a process to utilize reusable and accessible user interface components in website and application development.
  • 3.2.3 Develop a process to utilize accessible coding techniques in website and application development.
  • 3.2.4 Develop a process to integrate accessibility evaluations in quality assurance testing for websites and applications.
  • 3.2.5 Develop a process to verify any code or design changes made to websites and applications conform with current web accessibility standards.

Subgoal 3.3 - Web Content Contribution

  • 3.3.1 Develop a process to verify any web or digital content created by web content contributors meet accessibility standards.
  • 3.3.2 Develop a process to verify any web or digital content updated by web content contributors meet accessibility standards.

The organization has developed processes to ensure documents, communication and marketing, and video and audio content conform with current accessibility standards before publishing or distributing.

Subgoal 4.1 – Documents

  • 4.1.1 Develop a process for student services and programs to create accessible documents for distribution.
  • 4.1.2 Develop a process for student services and programs to evaluate, prioritize, remediate, and replace existing documents.
  • 4.1.3 Develop a process for student organizations and clubs to create accessible documents.
  • 4.1.4 Develop a process for student organizations and clubs to evaluate, prioritize, remediate, and distribute accessible documents.
  • 4.1.5 Develop a process for employee services to create accessible documents.
  • 4.1.6 Develop a process for employee services to evaluate, remediate, and distribute accessible documents.

Subgoal 4.2 – Communication and Marketing Materials

  • 4.2.1 Develop a process for student services and programs to create accessible communication and marketing materials.
  • 4.2.2 Develop a process for student services and programs to evaluate, prioritize, remediate, and update communication and marketing templates.
  • 4.2.3 Develop a process for student organizations and clubs to create accessible communication and marketing materials.
  • 4.2.4 Develop a process for student organizations and clubs to evaluate, prioritize, remediate, and update communication and marketing templates.
  • 4.2.5 Develop a process for employee services to create accessible communication and marketing.
  • 4.2.6 Develop a process for employee services to evaluate, prioritize, remediate, and update existing reused communication and marketing templates.
  • 4.2.7 Develop a process to create, maintain, and update accessibility statements for communication and marketing templates.

Subgoal 4.3 – Video and Audio Content

  • 4.3.1 Develop a process for student services and programs to create accessible video and audio content.
  • 4.3.2 Develop a process for student services and programs to evaluate, prioritize, remediate, and replace existing video and audio content.
  • 4.3.3 Develop a process for student organizations and clubs to create accessible video and audio content.
  • 4.3.4 Develop a process for student organizations and clubs to evaluate, prioritize, remediate, and replace existing video and audio content.
  • 4.3.5 Develop a process for employee services to create accessible video and audio content.
  • 4.3.6 Develop a process for employee services to evaluate, remediate, prioritize, and replace existing video and audio content.

The organization has developed processes to ensure pre-purchase, evaluation, and procurement processes comply with Section 508 requirements for the procurement or adoption of Information and Communication Technology (ICT).

Subgoal 5.1 – Pre-Purchase Processes

  • 5.1.1 Develop a process to obtain vendor-provided accessibility documentation.
  • 5.1.2 Develop a process to obtain expected usage and product information prior to ICT procurement, renewal, or adoption.
  • 5.1.3 Develop a process to review product information and expected usage (“use case”), determine impact, and select accessibility evaluation activities.

Subgoal 5.2 – Accessibility Evaluation Processes

  • 5.2.1 Develop a process to evaluate accessibility conformance levels for ICT under consideration for procurement, renewal, or adoption.
  • 5.2.2 Develop a process to collaborate with ICT Vendors to ensure remediation of barriers identified during accessibility evaluation processes.
  • 5.2.3 Develop a process to share accessibility evaluation information with internal stakeholders for procurements or adoptions without an EEAAP.

Subgoal 5.3 – Procurement Processes

  • 5.3.1 Develop a process to ensure integration of accessibility evaluation requirements into ICT procurement, adoption, or renewal processes, regardless of procurement type, funding source or payment method used.
  • 5.3.2 Develop a process to include accessibility-related provisions in ICT Purchase Orders or Contracts.
  • 5.3.3 Develop a process to ensure the accessibility of ICT systems and digital content used in procurement processes.

The organization has developed processes to ensure professional development and training opportunities are available on an ongoing basis for employees, relevant to their role.

Subgoal 6.1 – Educational Materials and Technology

  • 6.1.1 Develop a process to ensure professional development opportunities are available on an ongoing basis for employees responsible for educational materials and technology accessibility process implementation.
  • 6.1.2 Develop a process to ensure educational material accessibility training is available on an ongoing basis for all faculty and instructional support staff.
  • 6.1.3 Develop a process to ensure audio and video accessibility training is available on an ongoing basis for faculty and instructional support staff.

Subgoal 6.2 – Web

  • 6.2.1 Develop a process to ensure professional development opportunities are available on an ongoing basis for employees responsible for web accessibility process implementation.
  • 6.2.2 Develop a process to ensure web accessibility training is available on an ongoing basis for web/mobile developers and designers.
  • 6.2.3 Develop a process to ensure web accessibility training is available on an ongoing basis for web content contributors.
  • 6.2.4 Develop a process to ensure web accessibility training is available on an ongoing basis for employees involved in web evaluation, monitoring, and remediation.

Subgoal 6.3 – Digital Content

  • 6.3.1 Develop a process to ensure professional development opportunities are available on an ongoing basis for employees responsible for digital content accessibility process implementation.
  • 6.3.2 Develop a process to ensure document accessibility training is available on an ongoing basis for all employees.
  • 6.3.3 Develop a process to ensure audio and video accessibility training is available on an ongoing basis for all employees.
  • 6.3.4 Develop a process to ensure communication and marketing material accessibility training is available on an ongoing basis for all employees.

Subgoal 6.4 – Procurement

  • 6.4.1 Develop a process to ensure professional development opportunities are available on an ongoing basis for employees responsible for ICT procurement accessibility process implementation.
  • 6.4.2 Develop a process to ensure ICT procurement training is available on an ongoing basis for purchase requesters and administrative support staff.
  • 6.4.3 Develop a process to ensure ICT procurement training is available on an ongoing basis for buyers and contracting officers.
  • 6.4.4 Develop a process to ensure ICT procurement training is available on an ongoing basis for technology support staff.

The organization has developed processes to proactively plan for equally effective access, promote a culture of accessibility, and align accessibility efforts.

Subgoal 7.1 – Equally Effective Alternative Access

  • 7.1.1 Develop a framework process to determine when to create Equally Effective Alternative Access plans.
  • 7.1.2 Develop a process to create, approve, and distribute Equally Effective Alternative Access plans for partially accessible ICT procured or adopted by the organization.
  • 7.1.3 Develop a process to create, approve, and distribute Equally Effective Alternative Access plans for partially accessible web applications created by the organization.
  • 7.1.4 Develop a process to create, approve, and distribute Equally Effective Alternative Access plans for partially accessible educational technology.
  • 7.1.5 Develop a process to regularly review and update Equally Effective Alternative Access plans.

Subgoal 7.2 – Communications

  • 7.2.1 Develop an ongoing communications process that promotes an accessibility-conscious culture.
  • 7.2.2 Develop a process to create and maintain accessibility information and resources in a publicly available location.

Subgoal 7.3 – Events

  • 7.3.1 Develop a process that incorporates accessibility best practices into the life cycle of events.
  • 7.3.2 Develop a process to ensure Diversity, Equity, Inclusion and Accessibility (DEIA) activities incorporate accessibility best practices.

Subgoal 7.4 – Onboarding

  • 7.4.1 Develop a process to incorporate information about accessibility responsibilities into the onboarding process for new faculty.
  • 7.4.2 Develop a process to incorporate information about accessibility responsibilities into the onboarding process for new employees.
  • 7.4.3 Develop a process to incorporate information about accessibility responsibilities into the onboarding process for new student employees.
  • 7.4.4 Develop a process that incorporates information about accessibility responsibilities into the onboarding process for new students.

Subgoal 7.5 – Organizational Integration and Alignment

  • 7.5.1 Align Library processes and procedures with the organization’s accessibility efforts.
  • 7.5.2 Align Auxiliary processes and procedures with the organization’s accessibility efforts.
  • 7.5.3 Develop a process to integrate Universal Design for Learning (UDL) practices across the organization.
  • 7.5.4 Develop a process to ensure integration and alignment of accessibility processes and procedures across the organization.